Frequently Asked Questions
Where do I register for assistance?
Please fill out our registration form here.
Can I drop-off items to donate?
Unfortunately, we are unable to accept individual item donations at this time. To reduce the chance of spreading COVID-19, we do not want to promote items being handled in multiple different homes.
When will I receive my items?
After you have successfully registered, your information will be received on our end.
Your items will be delivered to your door within 1-2 business days.
Our drivers will contact you if they are having trouble locating where to leave your items
If you are not available, the drivers are instructed to leave items at the address provided; OCC is not liable for items not received.
Línea telefónica Española
Debido a la disponibilidad limitada de nuestros representantes de habla hispana, déjenos un mensaje para que le llamemos